Privacy Policy
Effective date: October 4, 2026
This Privacy Policy explains how eBiz Media Pro (“we,” “us,” or “our”) collects, uses, and protects information when you visit printfix.ebizmediapro.com, place a pre-order for Why Did My Print Fail?, or contact us.
Information we collect
We may collect:
- Contact and order information you provide, such as your name and email address.
- Purchase and transaction details related to your $17 pre-order.
- Basic technical and usage information, such as browser/device information, referral source, pages viewed, and similar analytics data provided by our hosting or analytics services.
- Information you voluntarily send when you contact us for support or questions.
Payments are processed by PayPal. We do not receive or store your full payment-card number. PayPal processes payment information under its own privacy and security practices.
How we use information
We use information to:
- Process and confirm your pre-order.
- Deliver Why Did My Print Fail? to the email address used for the order.
- Provide customer support and respond to questions.
- Maintain transaction records and prevent fraud or misuse.
- Understand basic site and offer performance so we can improve the product and purchasing experience.
- Comply with applicable legal or accounting obligations.
How we share information
We do not sell your personal information. We may share information with service providers that help us operate the site, process payments, deliver the product, send transactional email, measure site usage, or comply with legal obligations. These providers receive only the information reasonably needed to perform their services.
We may send transactional emails related to your pre-order, payment, delivery, refund, or support request. A purchase does not automatically enroll you in unrelated promotional email unless you separately choose to receive it.
Data retention
We retain order and contact information for as long as reasonably necessary to fulfill the purchase, provide support, maintain business and accounting records, resolve disputes, and meet applicable legal obligations.
Your choices
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to information we may need to retain for legitimate business, transaction, security, or legal reasons.
Children’s privacy
This site and offer are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy if the site, offer, or services change. The effective date at the top of the page will be updated when material changes are made.
Contact
Questions about this Privacy Policy can be sent to: rodney@ebizmediapro.com